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What to Look for in a Warranty When Choosing a Roofing System and Commercial Roofing Contractor

The National Roofing Contractors Association (NRCA) is one of the construction industry’s most respected trade associations and leading authority in the roofing industry for information, education, technology, and advocacy. As such, the NRCA provides Consumer Advisory Bulletins to help consumers make informed decisions about various roofing issues.

In a previously issued bulletin, Roof System Warranties, the NRCA explains that warranties have become marketing tools and as such consumers need to be wary of the true value of the various offerings. This advisory bulletin demystifies the different types of warranties and identifies 4 things to look for from the manufacturer of your next commercial roof system purchase.

According to the NRCA, “A roof system warranty’s length should not be the primary criterion in the selection of a roofing product or roof system because the warranty does not necessarily provide assurance of satisfactory roof system performance.” When it comes down to it, it’s about getting the right system for the right job, not the length of the warranty. A long-term warranty would only be of value if the system failed.

The NRCA also warns that a long-term warranty is not an all-inclusive insurance policy. “Warranty documents often contain restrictive provisions that significantly limit the warrantor’s liability and consumer’s remedies in the event that problems develop.”

A building owner is better served by selecting a qualified NRCA-member commercial roofing company that has expertise in the different types of roof systems and can help you make the best decision for your building and budget. Once the roof system decision is made, the focus shifts to getting a quality installation and establishing a proactive maintenance plan.

4 Things to Look For From the Manufacturer of a Roofing System

  1. Does the manufacturer focus its sales efforts on the proven merit of the products and systems best designed to serve your specific need?
  2. Does the manufacturer base their warranty on a realistic appraisal of their proven service life?
  3. Does the manufacturer clearly and conspicuously state in writing all the recommended and required owner maintenance responsibilities during the warranty term?
  4. Does the manufacturer clearly explain the importance of the building owner to provide periodic routine maintenance during the service life of the system?

DK Haney Roofing is a certified installer for several manufacturers and is a proud member of the National Roofing Contractors Association (NRCA). Contact us today to for a qualified recommendation of roof system for your building.


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